Common queries answered
Frequently Asked Questions
We try to process every order within one business day so that your order will ship and reach you as quickly as possible. Generally speaking you can expect to receive your order within 10 business days. Once an order has shipped you will receive tracking information.
If you would like to change the shipping address then please contact us ASAP by using the contact form on this page so that we may correct your shipping address before your order has shipped.
once your order has shipped we will send you tracking information that will allow you to easily track your order.
By using the contact form on this page. We monitor our emails closely so that we can respond to your concerns as soon as you send them.
If you enter the wrong shipping address by mistake then please contact us ASAP by using the contact form on this page so that we may correct the shipping address before your order has shipped.
We ship worldwide to many different countries. If we cannot send your order to your country then we will cancel the order and issue you a full refund.
We try to have all items shipped in one package. In the event that we cannot combine all items in one package, every separate package will have its own tracking information.
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Whether it’s a question, an illuminating thought, or even a suggestion. Get in touch by sending us your message below. If you have a question on your order then please also include your order number.